Technical Assistant

Our Technical Assistant possesses a strong understanding of technology, software, and digital tools and helps clients navigate a wide range of technical challenges. Here's a closer look at what our Technical Virtual Assistant does:

    • Provide technical support to employees or customers who encounter hardware or software issues.
    • Troubleshoot and resolve technical problems by phone or Email
    • Assist with the installation, setup, and configuration of computer hardware, peripherals, and devices.
    • Install, update, and configure software applications on computer systems.
    • Ensure that software licenses and subscriptions are up to date.
    • Troubleshoot network connectivity issues.
    • Implement data backup procedures to ensure data integrity and security.
    • Assist with data recovery in the event of data loss or system failures.
    • Create and maintain technical documentation, including user manuals, troubleshooting guides, and standard operating procedures.
    • Maintain an inventory of hardware and software assets.
    • Track equipment warranties and replacements.
    • Implement and enforce security protocols to protect computer systems and data.
    • Assist with antivirus and firewall management.
Get Service Now


Enter your email address here always to be updated. We promise not to spam!